How about the part where the guy doing the "Ask the Devs" thread regularly take on questions that he answers with something along the lines of I don't know.
Or that the Community Manager's only apparent contribution is getting big names in the "Let's Play" and Game reviewing to make videos of the game...
http://www.youtube.com/watch?v=MIn-im_tWEg Reference Video
Or that instead of a Valve style change log the updates instead focus almost exclusively on purchasable content, there wasn't even a foot note when all the weapon sound effects were changed.
Do I even need to bring up the cluster fuck that is ECM? Bringing in the Raven mech whose role as a dedicated ECM platform is somewhat undercut by the fact that only one of the three versions can mount ECM at all was a bad idea made worse by the fact that ECM was totally overpowered to the point of totally disrupting the team alliance indicators making it impossible to tell who you were shooting at.
Also to remind you the Hero Mech design are Cash money only variants different from any acquired with in game currency that also have a bonus to exp and in game currency.
Really though the main gist of the post is that PGI has failed to keep people happy or to even make enough empty promises to hold off full out rioting, Remember back a few months ago when PGI went ahead and deleted over half the official forums because it was getting unruly,
Or we can look at the bottom half of this post
http://mwomercs.com/news/2013/08/730-september-creative-developer-update where they admit things are getting so abusive that they are considering calling police on some commentors...
That is not a well managed community, not at all.
I play in a group and have seen several Gold Founders (people who paid $120 to get into the closed beta) walk away in disgust or boredom.
Things are going downhill.