I was just talking to some people yesterday about the popular trend in offices to build open floor-plans in lieu of the traditional cubicles and dividers.
Even Google embraced the open floor-plan concept, yet I can't find much evidence from people working in such an environment that they find it an improvement?
Basically, people are remodeling in this style because it's viewed as more trendy and insightful. Never mind the fact that the old way was probably done for good reasons and to solve real problems. (Open floor-plan offices have serious problems with noises, distractions and a lack of appropriate places to go make a phone call with a client or vendor. They remove the privacy of the individual worker, causing everyone around to see every little thing you do. Duck out for a smoke break or to use the rest-room? Everyone immediately sees how long you're not occupying your seat and can make judgements on your behavior.
Same thing with this argument of using remote, "work from home" employees vs. making people come in to a central office. There are, IMO, many good reasons to expect your employees to be physically present in a central workplace each day. (Companies like Yahoo, who tried letting people work from home, decided to ban the practice when it turned out to be a failure for them.) Truthfully, I love having the ability to work from home in my own job - but I do computer support and systems administration work. Realistically, I usually wind up coming in to the office and only working from home about one day each week. In my situation, I'm (thankfully) given permission to make judgement calls about when it's most sensible for me to come in, vs. stay home. If I expect it will be a day of nothing but phone calls, helping users via remote access to their machine, and working with cloud based services we use? Then sure, I can do it from home. Many other times though, I'm expecting a package to arrive with a part to replace for somebody, or I'm just able to provide people a better level of service if I can look at an issue hands-on with them. (Remote control software is all but useless if you're trying to figure out why they're having monitor issues, for example. It may look fine on YOUR remote session screen even if their display is going bad.)
I know a number of our creative workers putting together marketing proposals and the like do better work when they're in a group together, in-person. We've given them plenty of tools to collaborate remotely, and sometimes they do. But there are still lots of limitations with the technology, including internet bandwidth issues for some people, meaning their video keeps breaking up or their audio gets choppy on a conference call. And ultimately, you can't celebrate with co-workers for a job well done by remotely taking them out for dinner or a few drinks, either.
I've become more and more convinced that the best solution is a mix of allowing SOME work from home or remote, and SOME expectation of coming in, in person. You won't be able to keep "best in breed" software development going with a scattered workforce who only collaborates video video chat, IM, email or phone calls.