We've got some real morons in my local post office. Even though the USPS website has a "hold mail at postoffice" where you enter your name, address, zip and click a box to verfiy that your local office can do it, the maroons at my local office have gotten it wrong each time I've used it. For example, about 6 months ago, we were going to visit wifes' sister for a week, so I entered the info into the website, gave it the dates we'd be gone, and at the end of the hold period, to KEEP the mail at the postoffice and I'd come by and pick it up. Website even gave me a print out of what I'd just told it to do, along with a confirmation number... Fast forward to our return.. I went to the PO, armed with the printout from the website, clearly showing "hold for pickup". Guess what? they claimed they delivered a weeks worth of mail into my little mailbox... They told me to go and look... Went home and looked.. Nothing.. Fortuantly, our neighbor apparently intercepted the mail carrier and grabbed our mail, which never would have fit in the mailbox.. Which is WHY I chose "hold for pickup".. I went back to the PO and spoke to the Postmaster.. he could care less... Said the "hold for pickup" was merely a suggestion... WTF??