Comment Re:Did the author completely overlook,,, (Score 1) 289
The problem with Nokia is that their customer is my Telco, not me.
Apples customer is me.
My Nokia E51 is skinned with the Telco's branding and for a non-techie is pretty hard to remove. It's menu/button arrangement results in me spending money/credit with my Telco if I hit the general "exit" button one time to many getting out of the sub-menus.
It still crashes after a few days and won't show the main menu until after a reboot. Is there a firmware update? Probably, if I go hunting for it. Have Apple been auto-distributing firmware updates since day one? Yes.
The infrastructure is not only provided by Apple to do so, but it's slanted towards the customer not the Telco in what it delivers.