They did the same for me, too. I moved last December, and started ordering Christmas presents at my new address before I filled out a change of address with the post office. So, the post office sent them all back (*grr*). So I called Amazon, and they Fedexed them all overnight. I have *never* had better customer service.
I don't find this suprising in perspective of what people in the service sector usually have for themselves. After all, what kind of car does your mechanic drive? Do you know when your mechanic last did an oil change on their own car?
I married my mechanic. I didn't realize that would mean I'd have one more car to take to get oil changes, but he never, ever, gets around to working on our own cars.
Thus spake the master programmer: "After three days without programming, life becomes meaningless." -- Geoffrey James, "The Tao of Programming"
