As a 22-year pro/consumer user of Apple, I can't really complain... Infinitely more beautiful, useful, productive, and easier-to-use, more stable products than I've ever used. My MacBook Pro, iPhone, and iPad are amazing. OTH, my Quad Core tower at the office is a mess... And isolating the problems requires a close labor intensity of the plague-ridden Quadras and PowerPCs from the 90s.
But this is primarily because, as the odd man out at the office, I literally have to "do it all." I put together psentations and proposals for an ad agency, which requires being fluent in multiple versions of both Adobe CS and Microsoft Office on both Apple and Windows. (And don't get me started about how equally sloppy and conflict-ridden both CS5 and Office 2011 are.)
With that out of the way, I still find Apple to be more user friendly across the board. There was an interesting article in thiis week's WSJ about how more Fortune 500 companies are embracing the iPhone over other mobile devices, particularly Android, because it is so much easier to manage in terms of security... But low-end consumers opt for Android devices for the price point. My company already follows Apple strategy... While the IT department helped me set up my iPhone, I set up my laptop and new iPad all on my own. For better or worse, once I'm plugged in, I'm in....
So, while there is more from Hidden Valley than just ranch dressing, it all depends on the options the user has at the salad bar, in terms of toppings and dressings.