Lulz, not "LOL's." They do it for the lulz.
This is nothing a few seconds in the microwave won't fix.
Of course, I had to use a hammer to fix my passport's problem.
About fifteen years ago our mail kept being misdelivered, and we kept getting other peoples' mail. We took it up with all sorts of folks, and finally the regional postmaster said that if the mail is put by a carrier in a box, it has been delivered. If it's not in our box, it's our problem (!).
Personally, I'd rather have some competition than put up with that level of asshattery.
I work for a hospital system, so by default we're 24/7. We could implement some power savings except for the fact that clinicians don't understand computers, so if the monitor is dark then as far as they're concerned the machine is broken. Add to that the fact that they often won't call in a problem or try to turn it on but rather walk to another machine, plus that non-IT folk are in charge of the system so we're here to make them happy and not vice versa, and I suspect all our machines will be 24/7 from here on out.
An Ada exception is when a routine gets in trouble and says 'Beam me up, Scotty'.