Either you are not looking hard enough or restricting yourself too much for the job you are looking for, i.e., certain location or research position. With a Masters in CS you should have a slight advantage over the BS people, but need to demonstrate it in interviews. If you want a research position, stay in school and get the PhD.

Widen what you are looking for and not take the IT position, unless you can't move away from your current location and have other responsibilities. Just because it would be easier and more convenient right now, doesn't mean it's the best in the long term. Life isn't always nice and easy.
I would look into contract work first, to get some experience, before taking a straight up IT support job. The east coast has tons of software contract placement agencies. Many times these jobs can be converted to full time.

WIthout fax, paperwork heavy businesses (like my Flex administrator who needs substantiation on everything!) would need someone at the other end trained to open thousands of emails and print them all out on their end every day. Faxes save that time consuming step and a body. The majority of office workers cannot work off digital copies of long documents. Fax doesn't really have a place with one-on-one and small business communication, but I highly doubt the corporate world will ever replace it with the digital alternative, unless it is the one button solution that automatically prints your faxed emails when received. It's not the sending part that's the problem; everyone is just tied to hard copy.

OLIVER!!