Comment Re:Kill!!! (Score 1) 855
I once had a user that had a strange (to her) dialog box.
She could take a screenshot of the box only (alt+print screen, so not that clueless after all), print it, and faxed it to me with a handwritten note asking 'what should I do?'.
I should add that the dialog box only had a 'OK' button, and that was the only option...