Comment Re:It seems that (Score 1) 112
Let's not forget that in many cities the dispatcher is also getting kick backs from the drivers to get the choice calls. It's rampant in Boston to the point that several exposés have been written about it in recent history--don't pay the dispatcher at the start of the shift, you either don't get calls at all, or you get lousy ones...
If the (dispatch) system were far more automated the potential for human intervention and exploitation starts to dwindle.