Comment Re:So let me get this right (Score 2) 214
I knew a company that did just that... Outsourced company milked that company for money for a few years, while making short term decisions (often bad ones). Then, one day things started to break constantly and consultant was hired to locate source of the problems. Later, that IT was brought back "in house" to avoid making messes like that in the future. People that work under same roof as your company, tend to care a little more about your operations. This is just one example out of many, where short term thinking of cutting IT spending ended up costing company a lot more in a long run.
I, as head IT guy of a company that was acquired by another company who had previously outsourced their IT and hence became head IT guy of a larger company spent a great deal of time tearing at my non-existent hair and railing "why would you do that?", because much of the time, these IT companies will do as little as possible, probably as ill-informed as you could possibly imagine, and charge 5x (at least) what it is worth, because they know the sales/marketing types in charge will have moved on and others will cop the blame rather than the gold diggers who caused the problem to no detriment to themselves. The new sales/marketing types are now free to make all new stupid decisions. Note: I have no problem with good sales or marketing people, however, it has been my experience that those people represent less than 5% of the people actually working in those roles.