Comment Re:Increase productivity or reduce headcount? (Score 1) 228
It's 5 Ws of trouble shooting... you forgot Who.
You are right a lot of jobs just plain cannot be automated away but I bet if you ask any seasoned sys admin they will show you a boat load of scripts that they run and watch while drinking their {insert caffeinated beverage} and reading
I have gigs of scripts I've collected over the years that do all kinds of creating/disabling/moving/modifying AD accounts and custom reporting for ldap and various applications, even telephony related scripts. {gedi master?}