I really enjoyed calling up to cancel after Google connected our house.
"Why are you cancelling?"
"I found a better service."
"Can I ask what?"
"Sure, I found 1,0000 Mbps for $70/mo"
"Well. I can offer you 14Mbps for $40/mo"
They followed up with a letter just yesterday saying how they were surprised I canceled since they have such a great service and offering a $300 gift card for re-upping. As far as I can tell they have no strategy for dealing with competing fiber rollouts and Austin doesn't sound like one either.
I found it odd that the fine print just says iPhone 3G upgrades are spendy and I took a look at ATT's upgrade page for my account. Right now I'm being offered an upgrade to the existing 16G 3G iphone for $299. It's not cheap, but it's not as expensive as the fine print reads either. FWIW I've got one of the first gen Edge iphones, so perhaps that clause doesn't apply to me!
And it should be the law: If you use the word `paradigm' without knowing what the dictionary says it means, you go to jail. No exceptions. -- David Jones