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Comment Trellis works for me (Score 1) 321

I have been using Trellis ( http://www.accord5.com/trellis ) both as a helpdesk and as a problem tracking and management solution between housing cooperatives and building maintenance companies.
It's completely open source and quite easy to modify to different needs.
Creating tickets with e-mail piping sucks big time out of the box, but like I said - easy to modify...

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