Comment Re:I'll be avoiding WD products. Thanks. (Score 1) 127
So customers ability to access their bought-and-paid-for hard drive depends on WD's ability to keep their servers up?
Not exactly. Think of it this way: Western Digital handles NAT traversal and Dynamic DNS. The bright side is that buyers don't have to mess with their routers to make the drive work and then sign up for DynDNS or somesuch in order to remotely access it. For a LOT of non-Slashdotters, this is a good thing.
Naturally, this also means that once the service that streamlines that process goes down, people's remote access to their data goes down. Think of it like having Filezilla Server installed on your desktop with port 21 forwarded/translated to it from your router. Then, while you're out, someone at home factory resets the router and loses your config. Same principle.
What is so "cloud" about this setup anyway? It just seems like weapons-grade incompetence in design and implementation. I'll be avoiding WD
The "Cloud" part is the "always on, available everywhere" part of the equation, complete with a mobile app. the "My" part is that your data still lives at your house, on your hardware, and Western Digital doesn't have access to it. The drive is marketed this way because its ability to do Samba, FTP, and SSH (and the fact that it runs a small Linux stack so you can run rsync and BT Sync with some command line magic) out of the box just fine without ever signing up for Western Digital services doesn't exactly scream "Buy Me!!!!111" to most consumers. Think of it like a pre-assembled, single-drive FreeNAS that doesn't support iSCSI or NFS and uses EXT4 (I think), that also has a "hold my hand mode" for people who are confused about things like "file systems" and "not getting software through an app market of some kind".