Comment Re:Please Microsoft... (Score 0) 347
The end-user sees the IT person as nothing more than an electronic janitor who's sole purpose is to clean up the messes that they, the user, were too careless or too inept to prevent from happening in the first place. Thus, they don't bother to learn how to do things properly, they don't learn how to keep from getting a virus, they don't learn how to do even the simplest of things because "That's IT's job. I shouldn't have to know computers!"
That's the service they pay for, not having to "learn computers". IT is the data janitors. Most actual janitors don't despise the people they clean for, you know (of course, most actual janitors don't get hassled constantly either).