Comment Horses and Barn Doors... (Score 4, Informative) 226
OFFICE OF THE DIRECTOR
November 14, 2012
TO: JPL Employees and Contractor Personnel
FROM: Charles Elachi
SUBJECT: NASA Laptop Security Breach
On Tuesday November 13, we were all notified that a NASA laptop and official NASA documents issued to a Headquarters employee were stolen. The laptop contained records of sensitive, personally identifiable information (PII) for a large number of NASA employees, contractors and others. NASA is assessing and investigating the incident and taking every possible action to mitigate therisk of harm and/or inconvenience to affected employees.
We at Caltech/JPL are extremely concerned about the potential implications of this incident to our employees and affiliates. We have been in contact with NASA Headquarters, and they advise us that they intend to mail letters beginning this week to affected or potentially affected individuals as they are identified. NASA has not provided us with thelist of individuals whowill be notified.
In the meantime, a good resource of protective measures is the Federal Trade Commission's website, Facts for Consumers, Identity Theft: What to Know, What to Do, at: http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt01.shtm. The State of California also has information at www.privacy.ca.gov. Click on "Consumer Information Sheets" on the left-hand column and you will find several Consumer Information Sheets that may be helpful.
We call your attention to this portion of NASA's message:
"NASA has contracted with a data breach specialist, ID Experts, who will be sending letters to affected individuals, informing them that their sensitive PII was stored on the stolen laptop and they could be impacted by the breach. This notification also will provide them information on how to protect their identity using the fully managed services of ID Experts at no cost to the individual. These services will include a call center and website, credit and identity monitoring, recovery services in cases of identity compromise, an insurance reimbursement policy, educational materials, and access to fraud resolution representatives. If you receive a notification letter in the mail, follow the directions to activate your services as soon as possible.
All employees should be aware of any phone calls, emails, and other communications from individuals claiming to be from NASA or other official sources that ask for personal information or verification of it. NASA and ID Experts will not be contacting employees to ask for or confirm personal information. If you receive such a communication, please do not provide any personal information."
We will issue further relevant information as we learn more. We are committed to assisting our employees who may be impacted by this incident. If you have questions, please feel free to contact JPL Human Resources at x4-7506.