Comment expect a 5' drop (Score 2, Interesting) 480
Advice I've heard is that, especially during the holiday shipping rush, expect your package may take at least one 5' fall, as the fastest way to get a truck unpacked is to take a stack of boxes and spill it. We ship too much crap for them to have time to treat packages properly--and if we didn't ship so much, they'd still treat the packages quite briskly because we're too stingy to pay for proper handling.