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US Patent Office Seeking Consultant That Can Stamp Out Fraud By Patent Examiners 124

McGruber writes: A month after Slashdot discussed "Every Day Is Goof-Off-At-Work Day At the US Patent and Trademark Office," the USPTO issued a statement that it is "committed to taking any measures necessary" to stop employees who review patents from lying about their hours and getting overtime pay and bonuses for work they didn't do.

USPTO officials also told congressional investigators that they are seeking an outside consulting firm to advise them on how managers can improve their monitoring of more than 8,000 patent examiners. The Patent Examiners union responded to the original Washington Post report with a statement that includes this line: "If 'thousands' of USPTO employees were not doing their work, it would be impossible for this agency to be producing the best performance in recent memory and, perhaps, in its entire 224 year history."

In related news, USPTO Commissioner Deborah Cohn has announced plans to resign just months after a watchdog agency revealed that she had pressured staffers to hire the live-in boyfriend of an immediate family member over other, better-qualified applicants. When he finished 75th out of 76 applicants in the final round of screening, Cohn "intervened and created an additional position specifically for the applicant," wrote Inspector General Todd Zinser in a statement on the matter.

Comment Re:Really? (Score 1) 290

I expect that part of what colours my experience is that the companies I typically have to call most often for customer support are the ones with the longest waits and slowest response times (that's if you even get one). I suspect that there may be a correlation. The couple of times I've had to contact Apple over the past several years they have been amazingly fast but try talking to Shaw Cable or Air Canada (other than to book a flight) and make sure you can sit by the phone for an hour or more and you can forget email because they certainly seem to!

Comment Re: ...and say what exactly? (Score 1) 363

That's what the summary says but the summary is WRONG. Read what they actually said in the article. Deliberately mis-stating what has been stated to make it ridiculously inflammatory is counterproductive and makes any criticism easy to dismiss. All the BBC says is that pirates use VPN. The troubling part of what they say is not this but that ISPs should act on any wild accusation they get to cut, or restrict, people's internet access. There is plenty to criticize there without the need to make up crazy stuff that was never stated anywhere.

Comment Really? (Score 4, Interesting) 290

The only difference between Google and most customer service today is that at least Google are honest about it and tell you that you will be ignored. Most other companies will just ignore your email and not tell you or leave you in a call queue for so long that you end up having to hang up and go do something else.

Comment Re:KIlling off the Microsoft Store Name Too (Score 1) 352

The apps from big companies are there, right? Kindle, Audible, Netflix, that sort of thing? I can't think of any way to filter the rest effectively, since the latest craze always seems to be from some indie company.

Windows has never once succeeded when playing Apple wannabe. If your idea is to make some sort of "elite phone for (people who think themselves) smart people", sorry, MS will never be fashionable. Nor will it ever be geek chic - too many bridges burned. Its current strength is in the low-end market and the app store would need to be compatible with that.

I'd absolutely love to see a store full of $2-5 games with no phoning home or in-app purchases, rather then free games with that BS, and I think it would sell well, but how the heck would you actually do that without a seriously labor-intensive screening process?

Comment Re:KIlling off the Microsoft Store Name Too (Score 1) 352

In terms of units sold, Windows phone outsells iPhone in poorer parts of the world.

Honestly, it's fine as a phone, nothing wrong with it. It's not at all like the WinCE phones (seriously, they named the OS "wince", eesh). I played with them in the store this summer, and the UI is pretty slick, but there are so few apps. MS really needs to find a way to run Android apps too if they expect the phone to ever take off.

Comment Re:Seems reasonable (Score 5, Insightful) 462

I was born in America, and thus I am as much a "native American" as one of my great-Grandfathers, a Cherokee, or anyone else born here. There were other people here before the Cherokee came: they displaced the previous tribes to inhabit their lands. No doubt there were wave after wave of conquerors over the ~13,000 years since the Clovis culture. Heck, reading through Wikipedia, they maybe weren't the first humans here either.

No nation lasts forever, due to conquest or occasionally starvation, but the US has a darn good track record of living up to the ideals expressed by the Founders, by the standard not of angels but of men governing men in the real world. This sort of police corruption is distinctly un-American, and we shouldn't put up with this shit.

Comment Re:Seems reasonable (Score 5, Insightful) 462

It's great that our allies are starting to shame us for this! This is such an embarrassing failure of our ideals, and there's really no excuse.

The war on drugs got police in the habit of supplementing their budgets (and wallets) with seized cash. Policy allowing this trained a generation of police that seizing cash was not only OK, but important for the budget. There's little we can do as individuals, but as a democracy we need to push back against this, strongly.

There's no corporate corruption at work here that we need to fight, just the need for governments at all levels to start directly outlawing civil forfeiture without a specific criminal case to tie it to, and even then to keep cash and legal valuables in escrow, not in the cops hands, and insure their prompt return unless forfeiture is a specific legal penalty for a crime that someone is found guilty of.

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