when you get guys who claim to be CCNAs but don't know what traceroute does, there's a problem.
This describes about 99% of employed Network/Sys admins in the USA. I work at an enterprise/software as a service helpdesk, I fix the servers when shit goes to hell. When I have to rely on one of these retards onsite there to actually do something it is the most painful thing ever... it is seriously like guiding a 3 year old child. I do not know how these people get employed.
P.S. I secretly rub bacon in all the other ingredients at Subway.
You my friend are a hero, and a champion of bacon lovers everywhere.
"The medium is the massage." -- Crazy Nigel