Comment Re:Probably just the first step (Score 4, Interesting) 309
I have a hunch that they figure out who to side with based on how valuable either party is to them. If you're an infrequent buyer screwed by a big-time seller, kiss your money goodbye, and vice versa. If both parties are frequent users, maybe they just take the hit. If both parties are infrequent users, it wouldn't surprise me to hear that they do what you describe above. If X is less than the cost of a recall, we don't do one (oops, wrong shady business on that last one).