Comment "The Inmates are Running the Asylum" (Alan Cooper) (Score 1) 173
The Inmates are Running the Asylum by Alan Cooper is one of the best books on usability I've ever read. It's entertaining, highly thoughtful, and contains a lot of timeless lessons about usability and UX. My favorite story in the book is a case study of the software bundled with the Logitech ScanMan. They used personas to understand their users and strip out all of the extraneous features, and instead concentrate on making a much smaller feature set easier to use:
What surprised us was that every one of the test subjects expressed the opinion that Peacock was the “most powerful.” In literal terms of the number of features, this was far from true. In terms of effective power realized by the user, we had increased it significantly. page 141