After his initial computer purchase from a local retailer, he tried starting Vista and had no luck: It gagged on other preinstalled software, and the retailer had no remedy. He received a replacement laptop.

On our colleague's second try, he ran into a wall with Microsoft, which insisted through its online validation process that his copy of Vista was not legitimate. About a third of all new Vista owners with valid copies of the OS already have suffered through this. The retailer assured our colleague that his Vista was valid but replaced his laptop again anyway to solve the problem.

Armed with yet another new laptop, our colleague escaped repeats of the first two problems but hit a new bump: Vista refused to acknowledge his computer's peripheral devices, even though Microsoft's own hardware compatibility list said it should.

He returned to the retailer and this time asked for his money back. He says he might try buying his first Mac with the refund. "There's only so much I'm willing to put up with," our colleague said. "I just wanted the [expletive] computer to work, you know. Isn't that all anyone wants?"

The increased number of unworthy submissions makes more unpleasant work for the editors as well as members of the community. A bigger hose with more crap in it just means that the editors have to read all that crap — and so do the voting members of the community. That's just more work for everyone.

So far as I can tell, the editors still make the decisions. Good for them. I have no need for democracy in the selection of stories at a site that has done an excellent, if elitist, job of using editorial judgment. That's what makes it such a good site. Drain the hydrant and throw away with the hose.