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Comment Re:Twins (Score 1) 56

We use Twins extensively in our data center and have several racks full of them. We've been using them for several generations and are pretty pleased with how they have evolved over time. We now use the Twin2 units pretty much exclusively. We like the shared, hot-swappable power supplies and 4 systems in 2U layout -- which is certainly dense enough for our needs. We also have a great local VAR (greater Boston area) who is awesome in terms of RMAs, warranty service, and no-nonsense quoting when we need new systems -- they set us up with a login on their web page that will get the price dead on so we can get approval for that amount ... no "we are running a special 50% discount just for you" that requires a phone call and/or meeting. They will also send out guys to do a rack and stack who are really good at it -- you get systems shipped, they will put them in the rack in serial number order (easier RMA when you can just count up!) The prices are also very reasonable, and the extra bit of space for a card allows us to add an expansion card as we need it. We'd been through some other server vendors and we have stuck with these guys the longest because they work hard and are great to do business with.

We looked long and hard at blades, too -- but in many cases they were simply TOO dense for our needs, as we do sometimes need an expansion board, USB slot or some other thing on one of the machines, where we don't have to go up to the full 1U or 2U server to accommodate that need.

We also get into cases where we need traditional 1U/2U systems for something or other, and we generally just use the same guts that are in the Twins, which means we don't have to deal with weird driver issues for a different system board, so we can deploy or base operating systems + packages onto it without issue.

My day job is in HPC land, so I know there are more dense things out there, but for x86_64 computing, the Twins are really good for what they are. When you start stepping off the "mundane mainstream server" path and get into the "ultra specialized, boutique" stuff, the cost starts rapidly outstripping the benefit. Of course, for some applications you need to go there, but for what we do, we have more flexibility with space than we do with budget so the Twins strike a nice balance.

Comment Re:Mediocre? How about godawful? Terrible? (Score 1) 193

I agree. I read a lot of Golden Age scifi when I was growing up, and there was a lot of unbridled optimism out there. Humanity was going to expand to the stars, and it was going to be (mostly) wonderful. Nowadays, it's really hard to find that. I read a pile of Discworld books, which were fun for a while, but they became very formulaic. Great light reading, though. I also picked up The Expanse, which was grittier, but was still fun reading that kept me going.

My "ultimate dark" book is Cormac Mc Carthy's "The Road". I read it exactly once. It was very well written but I won't read it again.

Comment Re:Mediocre? How about godawful? Terrible? (Score 1) 193

I kept looking for Bruce Campbell with a chainsaw for a hand.

I'd take Bruce Campbell with a boomstick. Or heck, even Bruce Campbell as Sam Axe. Or Bruce Campbell as Elvis Presley.

At least when Bruce is on the screen you know it's not all that serious. As an aside, if you ever get the opportunity to see "Evil Dead Live", I highly recommend the show.

Comment Re:Stay in perspectve... (Score 1) 193

Look, compared to network tv shows, it's in the top third. Would you rather have another reality show about an ugly woman and her abusive husband who both have an IQ of 98?

I've started grouping any recreational activity like television, music, movies, reading, video games, web surfing as "entertainment". So any arbitrary television show might have to compete against a decent novel I've wanted to read, a new album from a band I like, a video game I'm working through, watching a movie I've heard about and checking my Facebook feed. In all those cases, there are good examples of better entertainment available to me that are better than Scorpion. I've only got so much time before I shuffle off this mortal coil, and I already know I likely won't have time for all of it. Why waste time on sub-par entertainment when there are so many great examples out there to choose from and a limited amount of time in which to enjoy them?

Comment Mediocre? How about godawful? Terrible? (Score 3, Interesting) 193

I watched the first episode but only made it to the part where the stereotypical Asian woman was telling the stereotypical black government agent to not shoot the Radio Shack quality keypad at the "data center" that was obviously a self-storage vault, after the rest of the contrived story line (yes, of course, the aviation industry has no backup plans for backup plans if a tower goes dark and EVERYONE WILL DIE ; emergency vehicles in LA are only allowed to use the freeway and cannot bypass traffic ; you have to drive to a data center to get a hard drive ; software at an air traffic control sysem is only backed up 12 hours, every five minutes), collection of stereotypes (the Smart Ethnic People, The Guy in the Bowler Hat, The Unknown Genius Kid and The Misunderstood Autistic Guy. Not to mention The Eye Candy Waitress Who Isn't Just Eye Candy And Tells You About It) and over-used hacking tropes (I just hacked your video camera system from a diner in three seconds).

I turned the TV off and read a book about a English policeman who is also a wizard, which was far more believable that the utter crap which Scorpion was. I read a lot of science fiction and fantasy, so I'm not opposed to the fantastic and/or the outlandish -- but Scorpion just pulled the same old tired crap out of the file, changed the names, crapped out a script, spent a pile of money and called it done. There are other shows on television with fantastic or scifi elements that are entertaining and fun to watch -- Doctor Who and Sleepy Hollow to name two current series, and there have been plenty in the past which have done a credible job -- The X-Files, Fringe, Alias, LOST, Battlestar Galactica, Star Trek, 24 to name a few. Some varied from "light mind candy" (e.g. Alias showed off Jennifer Garner's abs at 30 minutes in every time) to serious business (LOST, BSG), but Scorpion just missed on everything -- plot, story, characters, originality. It's just terrible to watch.

Comment Just run the cable. Jebus. (Score 1) 279

The equipment and supplies required to fish cable through attics, walls, ceilings, basements and even running it around the house isn't expensive, novel or hard to use. It's more time consuming and frustrating than anything else. It's fall so temperatures in the attic aren't bad, and it's not freezing cold outside. Call a buddy/spouse/family member and get it done.

Comment Re:Stop paying until the bugs are fixed (Score 1) 204

Indeed, I'd have done the above much earlier, and/or moved off the vendor and thrown out the junk as a sunk cost long ago. Employee productivity, time to market, seemingly unrelated problems that come down to faulty equipment can all add up quickly and dwarf the remaining cost of the service contract.

If it's been two years, I'm wondering how severe the problems really are and how truly aggressive OP has been at finding a solution -- any solution. When we have stuff that's not working reliably and significantly hindering revenue-generating work (e.g. sales, new features, etc) that's pretty much putting on the One Ring and drawing the Eye of Sauron on yourself where I work.

Comment Stop paying until the bugs are fixed (Score 5, Insightful) 204

Proper escalation goes something like this:

0: Make sure you aren't doing something that's going to get you sued / fired. Meaning if this is already on your plate, I hope your manager knows about it. Tell them that you are going to be talking to legal/purchasing first about stopping the bills being paid. AKA "never make a threat you can't carry out".
1: Call your sales rep. Tell them that you find their product unacceptable, and you are withholding payment on the contract until such time as you are provided a list of fix dates, workarounds, etc for the product. Be sure to provide a list of the bugs as you understand them, listed in priority order. Be reasonable -- if you have ten bugs and items 1 and 2 are causing the most grief, it might be reasonable to accept immediate fixes for those, but the other ones my need to wait longer, or you can agree that they can be closed.
2: Start lining up a bake-off of similar devices now, to prep when the contract runs out, and start testing them with the people who found all the bugs in the other one. If the original vendor is unresponsive, switch off their device early. It may look like crap from the financial side, but depending on who and what is riding on this bit of equipment, better reliability / less bugginess / etc may have an immediate ROI and it might be worth it.

Other tips:

Never curse, lose your temper or be less than professional. Save that for when you get off the phone.

Schedule an in-person meeting if possible. Barring in-person, phone. Emails don't convey urgency well.

If the sales rep doesn't give you satisfaction, call their boss, then keep on working the way up to the top. Top managers do not like it when their lower level managers aren't doing their jobs. They want to concentrate on long term, not stuff like this. Make them irritated enough and you will have the management chain ensuring you go away because you make them look bad -- but this is the flip side of the "being professional" bit -- if you keep using words like "unacceptable", "does not meet advertised uptime numbers", "does not match your published specifications", "crashes when XXYY happens", you stay on issue. If you go off issue into raving lunatic, cursing land, you lose your credibility and are dismissed as "angry customer", not "that guy who has a legit list of 10 major bugs and who has his lawyer and finance department witholding payment".

Comment Re:Isn't that the whole point of this kind of thin (Score 1) 367

Because it's explicitly a "technical preview" or "beta" or "pre-beta invite only" or "not intended for production" system. I've participated in numerous betas for other products like MMORPG games, and I always expected I was being watched and monitored. Not for evil reasons, but more for usability or analysis. I signed up to be in the beta, was accepted, so I'm seeking out this kind of experience.

I can't imagine that other vendors aren't collecting information in similar manner. Why send out a beta if it's not going to give you useful data back before you release the production version?

Comment Isn't that the whole point of this kind of thing? (Score 2) 367

The whole intent of this kind of program is to gather data as to how real world users are using the software. What applications are they loading, what settings are they changing, where do they get hung up, do things crash, etc. Bringing people into a focus group or lab setting isn't going to give the same results.

I'm sure MS has a whole regression test suite and a formal QE process that's going to give them some idea that there aren't egregious faults with what they are shipping, but that's not going to entirely cover the semi-random ways which a real human being is going to be using the OS. If someone using the software encounters a problem, it can send a more complete picture of what was going on if it has more data.

I'd expect that this will not be shipping in the real product.

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