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Comment Openoffice formula (Score 1) 823

I've been using my laptop for a few years at university classes, and always found that the Formula object in Openoffice Writer is perfect for my needs.

The downside is you have a learn the names for your most popular symbols or operators in your equations, but learning it is quick and once you know it, it's possible to type in formulas about as fast as the teacher writes them on the whiteboard.

Perhaps your courses require so MUCH equations that this will not be a practical solution, but for the few mathematics classes i've had, it was fine. I could keep up, and they look gorgeous.

Comment Banks shouldn't email you, ever. (Score 1) 360

That's what my bank does (desjardins). They never send an email to me for any reason whatsoever.

They do, however, contact me via regular postal mail, or they rather send me an internal message from within their online banking system. Therefore, I have to logon to my bank in order to receive messages from that bank.

Anything preventing me from logging on will have to be resolved the old fashion way, phone or in person.

Banks should just all together, and at once, tell all of their customers "We will never email you. Ever. For any reason." and instead rely on regular mail or internal mail to contact the user.

This only makes sense.

Comment Re:Someone's head is going to roll...... (Score 1) 459

That's a port worth a billion mod points.

I've always wondered why I am so reluctant to enter a Staples store. You've just told me why: the intimidating pillars at the entrance, the metal grids in the windows, I almost feel like entering a prison! Now an apple store, in contrast, is friendly, inviting, open.

Same goes for "trying products". At every store I went to, Costco, Futureshop, Bestbuy, all computers are always locked down to the screen saver or the logon screen. How am I supposed to buy a COMPUTER if I cannot use it? That'd be like buying a car without driving it. Makes no sense. Just walk into any Apple store and you can sit down with any computer you wish, and browse away to you heart's content. This is brilliant.

No wonder Apple is making billions. They hire people with brains.

Comment Re:A Billing System Deficiency (Score 1) 305

With their iPhone plans, Rogers now has an automatic upper limit to data charges on an account, which I beleive is set at 100$. So if you bust your, say, 30$ a month data plan, you can not bring it above 100$ no matter what you actually used.

Not sure if that applies to roaming, which I've just posted my story about below...

Comment Same happened to me with Rogers (Score 2, Informative) 305

I'm a Canadian client of Rogers, and while we were on vacation in Mexico a few months ago, we decided to use the Palm Treo we brought for some basic web surfing and email checking (swine flu panic, get some information for airports and whatnot).

So I call their handy and free 611 customer service, and ask for roaming charges. "What phone do you have?" she asks. "Palm Treo 650." She then tells me the charges for data are "Three cents per kilobyte." - "Sure?" - "Yes."

It sounded cheap, but not too cheap to be impossible. To be sure, I went to an internet cafe at the corner, and checked Rogers website. Impossible to know for sure, but I could find two information: 3 cents per MEGAbyte, applied to ordinary phones, and 3 cents per KILObyte applied to smartphones, especially the iPhone.

So we used it, thinking it would be 3/KB, but reasonably because, afterall, it's only a Treo and there's not much you can do on the web with it.

Upon my return, I got a bill for 80$ in data roaming charges. I fought it, had the issue escalated, I even DARED them to "Go listen to the recorded conversation" that they keep on file for "training and enhancement purposes". They finally caved in and removed all the charges from my bill, except 10$, which was satisfactory.

It's really bad when you are considered guilty until you can prove innocence.

Rogers do that kind of stuff frequently. I just upgraded to an iPhone and had to call them because each and every rebate/discount I previously had, and each bargain/rebate I managed to negociate on my new contract, they all disappeared mysteriously from the new invoice. Of coures it's a mistake. Of course the system had a hiccup and my order was not processed fully. Riiight.

But all in all, because I'm quite vocal about my consumer rights and will gladly voice them to the companies I deal with, I end up with a pretty interesting contract, and the services are good, so I'm, afterall, a happy customer.

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