If you have to reach for the soft skills of cajoling and persuasion, maybe you don't have what it takes to hack it in IT. Let us remember that some folks in technical fields like IT pride themselves on NOT having social skills.
Star Wars Moment: Several Empire commanders are either choked, threatened or murdered for challenging Imperial authority and/or failing on their respective missions. Real-World Lesson: If your company's chain-of-command allows for the somewhat indiscriminate sacking and/or killing of employees for speaking up or failing on business initiatives, find a job elsewhere.
What else? C-3PO's wisdom for dealing with customers. The Jedi Council's poor succession-planning strategies. And Luke and Leia's lessons on inter-office dating.
"I've seen it. It's rubbish." -- Marvin the Paranoid Android