Submission + - US Air finds database hard to swallow!
bbsguru writes: Anyone who has ever tried to combine two IT departments following a takeover or merger knows a version of this story:
The 2005 merger of US Air and West Holdings Group finally got to the point of combining flight reservations systems, with calamitous results.
FTA: "US Airways' kiosks at Charlotte and four regional hubs couldn't communicate with the reservation network for several hours after the systems were unified as part of a 2005 merger of the two airlines, causing lines and missed flights."
The 2005 merger of US Air and West Holdings Group finally got to the point of combining flight reservations systems, with calamitous results.
FTA: "US Airways' kiosks at Charlotte and four regional hubs couldn't communicate with the reservation network for several hours after the systems were unified as part of a 2005 merger of the two airlines, causing lines and missed flights."