An anonymous reader writes: dreamhost (www.dreamhost.com) has suffered a major failure, one of several in the last week. the current outage has lasted 20 hours as of this posting and affects thousands of domains. according to dreamhost, their support site is also down due to an ongoing DOS attack. users on the dreamhost message boards are of course loudly complaing, but perhaps the single strongest factor in driving the massive exodus of hosting customers is the company's inexplicable handling (or lack thereof) of the crisis. there is a near-complete lack of progress updates or other information. this is an example of how not to run a business.