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Comment Re:Simple... (Score 1) 169

OK, so how will you solve the GP's problem then? Or to put it another way, here are two future meeting dates. Which one has been updated to reflect the new timezone, and which one has not:

  • Jan 27, 2013 03:00:00 UTC
  • Jul 15, 2013 16:00:00 UTC

I'm not saying that the GP's solution is perfect, but you've completely ignored the problem in making your comment. Unfortunately we live in a time where politicians and lobby groups think time is pretty flexible (sorry about the pun). So you probably need to store in UTC with an associated original timezone, original timezone offset, and a last updated time. For some apps that could be overkill. For others, it might be necessary.

You need the timezone information so that you record the creator's intent - I set this to 10 am Thursday in my timezone because I want it to be at 10am. You need the last updated date/time so that you know what the timezone configuration was when it was updated (i.e. "it was created/changed in daylight saving time, so even though we're now NOT in DST, I need to do some extra correcting of the display").

TL:DR; time is harder than it seems.

Comment Re:why no pics? (Score 1) 64

My first thought when I read the article was "just sell it as a novelty product" - green and yellow honey in some sort of twin pack might go down well in sports-mad Australia, for example. But those pictures are much, much more disturbing than I expected, and I'm not sure I could get past the colour after all. Maybe kids would love the idea of funky-coloured honey though (they like tomato sauce to be green FFS - kids are weird).

Comment Re:Who cares (Score 1) 399

For me it's not the "hard and catastrophic" failures that are a problem - it's the subtle ones. For example a recent customer environment - DNS lookup for a particular server returned the wrong IP. It worked perfectly, and fast, except that the data was wrong. It took nearly a week of debugging firewalls, routing tables, services and app configuration to figure it out - and the problem was actually caused by OpenDNS and its filtering.

When you look at "64.27.80.4" and compare it to "67.215.2.41" the differences are obvious. Not so when you're trying to compare "6732:87fb:87fa:12a9::54d8" with "6732:87fb:87fa:72a9::54d8" and work out why things are failing.

Comment Re:Ugh (Score 1) 57

Absolutely - I see SlashBI and I think "great idea, let's slash our business intelligence [further] by getting the MBAs to read this site". I doubt that that's the reaction for which the MBA crowd aimed, however.

Comment Re:You set the tone (Score 1) 432

This is the first reply I've seen that has the right idea. I'd take it a step further though, and suggest that you should decide how you want your staff to look and use that to guide your own choice of clothes. If you're happy with them in jeans and t-shirts, go slacks or "nice" skirt and matching top, and make it clear if they ask, that you prefer (need) them to dress in jeans and t-shirt or better "just in case". Remember your customers may not be outside your organisation, and internal people will judge your staff's clothing just as much as will an outside customer.

Comment Re:hot-swap RAID-5 (Score 2) 284

I recommended RAID 5 because it can tolerate two drive failures if you give it all five, and I have seen two drives fail at once. It also performs better for SQL, not that it really matters in this case.

Uh, no, no it can't, not no way no how. And it doesn't necessarily perform better for SQL either. A 2 disk RAID 1 can handle one of the two disks dying. A RAID 5 of ANY size can handle one of the n disks dying. If you're thinking of RAID 6 (HP called it RAID ADG for ages) then yes that can handle 2 disk failures. So can RAID 10 for a subset of cases.

And in either case I doubt POS for a restaurant is taxing the server - I recall Dominos stores in Australia running a simple SATA mirror set on their in-store servers for hundreds of orders each night. The biggest load it ever had was reporting (end of day etc).

As for my recommendation - two desktops (relatively new) with SQL Server mirroring and backup to disk (replicate the backups). Having the data and logs backed up gives you protection against "delete database" and Bobby Tables, among other things, which you will not get with a straight replica. Failover should be as simple as an icon on the desktop (that runs the appropriate script). Not automatic, but cheaper than having a third PC with SQL Express (or Workgroup, or whatever they're calling it nowadays) for a witness server. Less to go wrong too.

Comment Re:Good riddance (Score 2) 349

Desktop support isn't just about the hardware and OS. It is also about "how do I do X" and "I can't access the Internet". Both of which require hands on help, if not always, certainly often. Plus as others have said, it is a poorly disguised marketing effort by Gartner, so ignore it .. SITREP normal for now.

Comment Re:Should have security by default (Score 1) 277

I pretty much agree with everything you said, other than this.

Consumer level routers don't need RADIUS or 802.1x.

So if you are a tech geek, and want to learn how to configure and manage certificate-based access, or centralised RADIUS, you need to spend 10x the average on a Cisco/Juniper type solution? Nah, leave it in. It hurts no-one to have other secure options there as long as the default state of the router (hold reset and power on) is WPA2+AES with a random password engraved or stamped on the bottom of the router.

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