Comment not the story MtGox tells (Score 1) 232
MtGox tells us that they don't have those lenses any more, because people claim they didn't get lenses when they wanted them from MtGox, but they did get them delivered. MtGox now says that their stock inventory program was flawed and that this, combined with a flaw in the shipping companies track and trace software resulted in people maliciously requesting double deliveries.
This results in two observations. 1) The "flaw" in the track and trace was a long time known thing and everyone had found a way to deal with it, except MtGox. Due diligence anyone? 2) MtGox didn't do proper inventory counts and only found out that they had no lenses left when their warehouse was completely empty. Again, due diligence.
I don't know about the Japanese law, but it seems to me that because of the lack of due diligence, the management of MtGox would be personally responsible in a lot of jurisdictions for this fiasco?