They didn't need to work hard to find the optimal balance for incandescents, because it's inherent in their design - they're black body radiators, same as candle flame or sun, so they've got that nicely distributed spectrum that feels more "natural" to our eyes.
Their inherent behaviour is not an optimal color balance; rather, it's the color balance that people have become accustomed to seeing. For those of us with lots of big windows in our homes, the color of incandescent light clashes with the daylight streaming in the windows.
Too lazy to look at your links, but unless things have changed very recently the spectrum output from LEDs still have the peaks associated with non-incandescent lighting. This will make colors look funky at a minimum.
Incandescent bulbs make colors look funky too... we're just accustomed to it.
...silly and ignorant ideas in the article about the color of various light technologies...
Fluorescent lights and LED lights can be manufactured in any color desired; it's simply a matter of choosing the correct phosphors. The fact that lamp manufacturers don't bother to manufacture lamps in a particular color(s) has nothing to do with ESL being any better or worse than other technologies.
This will be the least popular (in
Step 1: Join the BSA.
Step 2: When you detect illegal use of your software, report those firms to the BSA so that the BSA can perform an audit.
I would recommend that you ignore individual users who wouldn't normally be your customers; as, the BSA isn't going to audit them and for those users you are probably not financially out of pocket. That said, if you find that there are lots of individual rogue users, maybe that is indicating demand for a "lite" version of your application that costs 1/10th the full version and is accessible to non-commercial individuals.
This is business as usual in the "real world", my diesel mechanic cousin owns all his tools...
The caveat is that those professions are able to deduct the cost of tools as business expenses (for tax purposes). IT tools need to be deductable if we're going to fully embrace a BYOT model.
I can tell you that I can't think of a single IT support org that uses this as a metric
Some years ago, I had a help desk in my organisation that did use this metric as part of how its analysts kept tabs on their performance. It was one metric in an overall package, and the whole team (all the analysts) reviewed the package every week. As I recall, other metrics in the package included Customer Satisfaction, Average Call Length, Number of Calls Back to Users per Agent, Incidents Resovled on First Contact, Incidents Escalated to Second Level, and others.
The help desk team very successfully used the overall metrics package as part analyst self motivation and peer motivation (as well as management oversight). Bob Lewis's piece is provocative journalism: devoid of concrete detail and full of high level innuendo. It doesn't contain sufficent detail (say, by way of actual detailed examples) to allow a typical reader to apply the thoughts he has expressed.
Somebody ought to cross ball point pens with coat hangers so that the pens will multiply instead of disappear.