Submission + - Apple customers: Time Capsule has a high fail rate (engadget.com)
mantis2009 writes: Engadget reports on a hot topic in Apple's official support forum, where dozens of Time Capsule NAS users are reporting that their units died after only 18 months. Many are upset that 18 months is far too short a lifespan for an expensive backup solution, but that is also enough time to exhaust Apple's one-year manufacturer's warranty. Several users are livid that Apple charges some $420 to replace the product — but only if the original hard disk is sent to the service center. Speculation that the failures are caused by faulty power supplies might explain why the units appear to suddenly refuse to power up at all. There is so far no word from Apple on a recall.