Comment Volume (Score 2) 119
It is normal for the postal service to hire extra staff around Christmas to handle added volume. But they can't always do that (appears to be a problem in quite a few areas). Plus the postal service took over for UPS delivery of Amazon packages.
So, what is the solution? Hire more temporary staff, if you can, or see a lot of complaints.
A different solution is for Amazon to hire more delivery drivers and take that new volume away from USPS, but that puts the post office in a more precarious position.
They could just convince people to stop buying packages. (like that's going to happen!)