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Comment the plural of "anecdote" (Score 2, Interesting) 233

first a nugget of fact, then some commentary:

1. When we moved to Portland, Oregon, we had Qwest come out to the house to rewire one of the phone jacks because the mooks who hooked it up to the outside world crosswired the connections- we didn't even have dial tone. After the tech fixed the problem, first thing he did after confirming DSL sync was to run a speed test. I asked him if that was SOP and he said that he was trained to always run a speed test for new customers- he suggested that it might be part of an upsell but that he doesn't like selling so he never comments (oh, you're only getting 750k down, but you're in an area where 7/1 MB service is available... did you know you can upgrade for just $3.50/month!???? ...). YMMV but if this is SOP for Qwest on installs, there is one population of regular testers.

2. I agree with earlier commenters- there is probably a self-selecting sampling bias.

3. Because of #2, any "data" they collect is probably very skewed towards computer-savvy users who are demanding higher-speed services and using their website to check if the service they're getting matches what they're paying for. Unless there are some details of the methodology that they're not telling us about, the survey probably reports higher bandwidth than actually is delivered to the majority of people with net access in those cities. If it's just a simple aggregation & average of whoever decides to click on speedtest.com from inside a given city's IP range, well, that probably tells you something... but it's probably not a good proxy for a complete picture of "last mile" connectivity.

Comment 6-10 and heading south... (Score 1) 543

My main machine is a P4 1.6Ghz with 2GB of RAM running XP. I did upgrade the video card a year or two ago with something that has a whole 128MB of RAM on it.

4 IDE drives, USB 2.0 (just "full speed" not "high-speed") and an external firewire 400 drive with a flaky controller makes for a...well, sluggish computing experience.

Lately, I've started to give up on it for any sort of heavy lifting (Adobe Lightroom). I started looking at building a new one again, but pretty much have figured out that Dell can do all the work for me for the same money. (for what I can spend)

Google

Submission + - Crowdsourcing the Google Books Settlement (thepublicindex.org)

oliphaunt writes: "The folks at NY Law have launched The Public Index to explore the proposed settlement agreement that would end all of the various class-action lawsuits that were filed to stop Google from scanning every book in the world. They've republished all the litigation documents and the proposed agreement, and they're inviting world + dog to post commentary. Even if you're not a lawyer, here's your chance to post a comment that might end up in a legal brief.

The Public Index is a project of the Public-Interest Book Search Initiative and the Institute for Information Law and Policy at New York Law School. We are a group of professors, students, and volunteers who believe that the Google Book Search lawsuit and settlement deserve a full, careful, and thoughtful public discussion. The Public Index is a site for people from all points of view to learn from each other about the settlement and join together to make their voices heard in the public debate.

"

Comment Re:Even simple steps would improve their image (Score 1) 272

if you had a treo running palm OS, you could get something like TreoButler or CallFilter (or, I'm sure, any number of other apps) to control incoming calls. I have CallFilter, which allows me to sort calls by caller ID. You can select straight-to-voicemail, ring-to-voicemail, pickup/hangup with or without alerting, etc. I have all incoming 1-800 numbers and unknown callers set to go straigt to voicemail, and when I encounter a pest like the autodialer you've described they get the pickup/hangup treatment.

Works great. I'm sure something similar will come out for the Pre soon, because people expect that functionality. I don't know if the iPhone has something like this, but if it doesn't, it should. This is a feature that should come standard on every smartfone.

Comment Re:I'm more curious who did their QA (Score 1) 405

Umm, they obviously did know about Opera because they explicitly redirected it to a file called error.html. That's the key part of the story. We don't know if Opera would have ruled out the vendor simply because the administration interface didn't function properly in the Opera browser. It was that the vendor explicitly blocked the use of Opera, even though it might have worked just fine.

Comment Re:So who was it ?? not (Score 1) 405

Lack of using standards is as much the fault of the IT people who choose products and technologies as the vendors who sell them. The number of times that IT staff either don't consider whether the product uses standards - or worse they intentionally choose proprietary solutions because they like the vendor - exceeds the imagination. It's as much a demand problem as a supply. In this instance, the potential customer was the vendor who was being locked out so it kind of bit the manufacturer on the ass.

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