Comment Fix defective designs (Score 1) 24
I would like Ring to own up to their defective designs in the ring pro model camera. There is a small internal lithium polymer battery that fails after a few years. It cannot be replaced and they will not fix it.
When this battery fails the ring pro will spontaneously reboot when attempting to activate your internal bell as it needs to run on this battery while the bell is getting powered. If you disable the internal doorbell kit and only let it ring their app or their wifi chimes it will not reboot. Without the doorbell kit active your old doorbells do not ring and if internet is offline you have no notice of the bell ringing.
When this battery fails the ring pro will spontaneously reboot when attempting to activate your internal bell as it needs to run on this battery while the bell is getting powered. If you disable the internal doorbell kit and only let it ring their app or their wifi chimes it will not reboot. Without the doorbell kit active your old doorbells do not ring and if internet is offline you have no notice of the bell ringing.