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Comment Re:Experience (Score 1) 155

What you do is call the taxi commission, the number of which is prominently displayed (by law), including in braille and raised letters, in the cab. Who do you call when Uber 'accidentaly' charges the wrong rate?

The TLC, which regulates Uber. In NYC, it's no different from any other black car service (and that includes UberX).

Comment Re:Makes sense (Score 1) 155

If the same economics drove it you'd see prices converge to cab prices.

Except that the operating costs for taxi drivers are heavily driven by the cost of the medallion (at least half of the per shift lease fee for an NYC taxi goes to generate a return to the medallion holder, not cover the purchase and maintenance cost of the vehicle). Uber takes that out of the equation, so that it's feasible to see drivers making more money working the same # of hours.

Comment Re:Missing the point (Score 1) 155

This used to be a serious problem in NYC, but I haven't had a driver try the "credit card machine is broken" scam on me in at least three or four years. They may try it on tourists, but NYCers have known for years that the law is clear - unless the driver informs you upfront that the credit card machine is broken (before he turns on the meter), then, if he refuses to take a credit card, the ride is free.

Comment Re:Makes sense (Score 2) 155

Huh? How can Uber drivers self-select out of short trips if they don't know where the trip is going? Also, the system doesn't work that was, as I understand it. Drivers hit the on duty button on the app, then they're available, until they hit off duty. If they get an assignment, they can in theory turn it down, but do that more than a few times, and you'll be dropped off the system.

Comment UberX in NYC is Different (Score 3, Informative) 155

Just so folks know, UberX in NYC is unlike UberX in any other market, in that the cars are drivers are all licensed livery cars and drivers with TLC (Taxi and Limo Commission) commercial licenses and insurance. This is unlike the rest of the US, where UberX drivers and vehicles don't need commercial licenses and plates.

Only real difference between UberX and Uber Black in NYC is the quality of the car (usually Camrys or similar with UberX, and Town Cars or big SUVs with Uber Black).

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