Comment 101 comes first before 103 (Score 1) 92
"suggesting an additional good or service... based on certain information obtained about the customer and the initial purchase" is not a 101 "process" as defined by the Supreme Court. The Supreme Court has defined "process" as "technological process". Therefor it falls outside the statute and 103 does not apply. Even non obvious improvements that are actually novel would not apply. Your patent has to target something in the list of things in 101.