Comment Detection (Score 1) 613
Microsoft probably doesn't use a heuristic approach to detecting cheating. They probably got tools on the console that can detect if a person's profile was edited using 3rd party tools. Microsoft doesn't want to reveal this process because it would make it easier for cheaters to bypass the system. It would be foolhardy for Microsoft to rely on a system that just flagged people for being "too good." Not even Blizzard, the king of banning people, does this. Blizzard has tools (Warden Client) to detect cheating and flag the account for further review. For example, Blizzard just doesn't say "this guy farmed 100 herbs a minute, he must be cheating". Instead Blizzard says "a known cheating program was detected on the system" or "he was herbing from under the terrain and using a memory hack to teleport from one node to another instantly".
Microsoft probably flagged his account as cheater because the Xbox detected because a process on the Xbox 360 detected the cheating, not that he's "too good" to have collected so many achievement points.
I think the mother is just being a mother and defending her son.