We can always hope that the backup fails. Or maybe Wal-mart can buy the service then turn it off saying that it is not profitable...

I actually have to agree with mR.bRiGhTsId3. I work for a large company that is moving a lot of their server-side stuff to Windows, and we have desktop clients that use all versions of Windows from Win 95 to XP. Our company is not looking to upgrade anytime soon, and will keep every working desktop going as long as possible. I am a programmer doing the application conversion, and I use Win XP on a 7-year old machine... (at work, at home I have Vista and Unbuntu)

I found that we all had great input into fixing common problems that we ran into, which never made it into the documentation that was supplied by the company. (I worked for a contract company that handled support for a large computer manufacturer) We would go to each other for input. Folks from other call centers did not have access to us or we to them, and it would have made a better pool of knowledge, and made resolution time quicker. I think this is a good idea you have. Good luck with it!