Comment Re:Ummm - did we forget the obvious? (Score 1) 191
Comcast does the same thing. I've experienced rare Internet outages and usually wait 20 minutes or so to call to see if there's a problem and the auto answer will confirm that but also say that one can get more information about outages by going to Comcast's home page. Hmmmm. I don't have a smart phone and I'm just out of luck. Ridiculous. I guess I could go to Starbucks or some other public hotspot, but why?