If you can imagine working in the office of a school for gifted, troubled, and criminally insane children, inside an international airport, you can get a taste of what it is like to do support for Slashdot. I've worked here around 5 years now and have seen some crazy things. From a guy showing up at the office and offering me a car if I let him "reverse engineer Rob Malda's life", to people shaking and on the verge of tears because they got a Slashdot sticker. I was really tempted to take the car by the way but the thought of Rob spending his last few weeks in a hole, while this guy lowered a bucket of lotion and water down to him once a day, made me feel bad. Most of my time is spent answering email. Most days I receive about 50. When it's busy I can get well over a hundred. As everyone knows, people are precisely 500% more rude and angry online than they are in real life. Something about not having to see the tears or dodge the fist of the person you are swearing at brings out the worst in some people. We decided it would be fun to go through some of the more 'interesting' mails we've got through the years as part of our 10 year anniversary. Below you'll find some of my favorite rants, conspiracy theories and tantrums. (
CT: Don't forget to put in your
charity bid for the EFF- time is almost up.)