Every day during the past week, my Spectrum/Charter internet has had frequent total outages during the day and night. It is on-going today.
Some of the network outages are more local, others appear to be on the Time Warner backbone (TW and Charter merged in 2017). I log reachability and performance.
Repeated attempts to contact tech support have been pointless. The reported hold times are 30 to 55 minutes (day and night). The option to "have us call you back" is no longer offered. They suggest calling back later in the week, and offer an excuse - a "free distance learning offer".