Journal: Apple Vs Little Guy

I just got back from a small claims court proceeding against Apple Computer. They successfully won their argument in front of the court that adding additional memory and disk drives to a computer/server constitutes a "custom configured computer built to the customer's specifications". And therefore is not eligible under the company policy to be returned. Has anyone else heard of such a thing? As near as I can tell, Apple is the only company that has such a restrictive policy. I called both IBM and HP, and neither of those companies has such a policy. Am I the only one that thinks there is something terribly wrong with a policy like this?

Any opinions? Suggestions? Comments? Whatever?

(I almost think that this policy should rank right up there with the iPod battery scandal -- http://www.ipodsdirtysecret.com/ . I wonder how much those guys would charge to do a video production for my situationf.)

Dennis

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