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Journal Journal: Despair (again)

OK, I'm really beginning to despair about some of the students in the Digital Cameras class. Smoe of them are totally new to comptuers, but they're not the problem. There are students here who take computeing course here at other times, and they're having problems as they're getting stuck at this that they should already know.
I'm reasonably sure that they should already have been told about saving files to their network space, and that My Documents doesn't work for saving files (DeepFreeze). But they seem totally lost in things that I'm sure they should already know.

yes, I know we all needed guiding when first starting out with computers but some of these have been studying here for about 2 years.


Journal Journal: Cleanliness?

I know that cleanliness is important, and that keeping the work surfaces clean is a good thing. But surely wet-wiping the worktops right next to the PCs isn't exactly a good idea.


Journal Journal: IT Support in a 'Computing for Dummies' Environment

The wonders of having my desk in the corner of the classroom. People are being taught computing skills either from a the "Right Info for the Exam Paper" or the "Taught by Non-Techies" positions.

Oh Gods, it's hard at times.

I'm so going to have to do an infrequent webcomic based on real examples.


Journal Journal: Damned red-tape

One of the PCs has packed in at work. At least, it's the hard drive that's gone.
All it needs is a new drive.

Only, we have a service agreement with the council department we use the classroom computers from. And all the corresponding red-tape.

Finally, I got in touch with the Council's service-desk, who've sent someone out. Only all they've sent out it one of their tech-guys to make sure that the drive really is before contacting SCC who can supply the hard disc.

Dammit! If we didn't have this red-tape I'd have asked for a drive from the College main-site, and had it fixed myself in half an hour last week.!

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Backed up the system lately?