Journal: OMG!! USERS ROCK!!

This is a real Computer Center Problem Report sent in by a user here a the lab where I work. This guy is one of the genious researchers, apparently...

Problem Report (10552) submitted on 10/18/2001

Email Address:* [e-mail]
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Category: GENERAL
State: RECEIVED
Staff: rackley
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Subject: Please come and shoot me

Original Request:

Please come and shoot me. I suppose that if your rules disallow that, you should just come and either shoot my computer, or dump it from the ARC roof. It's hard to describe what the computer is doing, but it seems fair to say that it has to do with Word, and that Word is sort of an Osama bin Laden that makes the computer do crazy things -- freeze for long periods, show odd combinations of parts of different frames, fail to print, fail to print even a one-word test message. I've rebooted three times. There are lots more symptoms, but it's hard to remember and report them, since they follow no pattern, except that I'm pretty sure it's all a Word-related thing. (E-mail, for instance, seems to work pretty well, except when the screen is frozen up.) This all came on suddenly. I've worked for a long time in one long Word file, with lots and lots and lots of revising. Maybe that screwed it up. As I say: simplest solution? Just come over and shoot me. Thanks.

Steve Corneliussen
7582
ARC 531