Journal Journal: Beware of Textbookx.com Cancellation Policies
During college I bought used textbooks on a site called textbookx.com (not a spelling error), and recently, since I really won't be buying textbooks for the foreseeable future, I decided to try to cancel the account.
It turns out you CANNOT cancel the account, but they ADVISE YOU TO FILL OUT THE PERSONAL INFORMATION SECTION WITH JUNK DATA. The representative even said "Our website is not setup to delete accounts..." Not for nothing, but I don't care what the website was set up to do, just delete my account and be done with it... but no.
Their competitor, abebooks.com, from which I also made purchases, has a much different policy. You're able to delete the account and upon doing so, they supposed delete all your personal information from their systems. Whether they do or not is a matter of business ethics but until I have a reason to believe otherwise, I'll give them the benefit of the doubt.
In short, IF YOU HAVE NOT PURCHASED FROM TEXTBOOKX.COM - DONT!
Are there any other online vendors that we should be worried about regarding "no cancellation" policies?
It turns out you CANNOT cancel the account, but they ADVISE YOU TO FILL OUT THE PERSONAL INFORMATION SECTION WITH JUNK DATA. The representative even said "Our website is not setup to delete accounts..." Not for nothing, but I don't care what the website was set up to do, just delete my account and be done with it... but no.
Their competitor, abebooks.com, from which I also made purchases, has a much different policy. You're able to delete the account and upon doing so, they supposed delete all your personal information from their systems. Whether they do or not is a matter of business ethics but until I have a reason to believe otherwise, I'll give them the benefit of the doubt.
In short, IF YOU HAVE NOT PURCHASED FROM TEXTBOOKX.COM - DONT!
Are there any other online vendors that we should be worried about regarding "no cancellation" policies?
