Comment Re:Asinine (Score 3, Insightful) 322
This is crazy. It's not being recorded when you're on a call that makes call centers horrible, it's how you're treated the rest of the time. It's the parts where when you're not on a call you've got supervisors getting upset. It's when you acknowledge the person you're talking to is a human being with better things to do and get yelled at for not selling hard enough that makes it horrible. These things do not translate into recording the police.