>Why do you have to have the business explained to you? Does it mean that you don't understand the business you're working in?
We generally end up explaining the business to the users. The paradigm that we work in is complicated and the users in one small part do not understand the interactions with another part. The problem, then, is more of a business analysis nature than a pure IT solution one. The request might be "Give me a invoice for all of the natural gas transportation costs for all of our customers." The question back is "Give me the costing rules, rates, tariffs for the 15 pipeline pipelines involved." This is not a matter of "understand the business." The simplistic drivel I see in these threads avoids the truly complicated nature of some businesses. Go find a "Cloud" solution that collects and monitors all of the tariffs, rates, schedules, tax rebates, costing rules, inventory rules and costs, daily balancing rules and the like for all natural gas pipelines in the US and can apply them correctly to each customer invoice for all customers across the US on an agency basis with our own costing rules built in.