Comment Re:Simple Solution (Score 1) 200
That was the same type of response AT&T used to give their customers when they forced them to rent AT&T phones. If you don't want a phone, just don't subscribe to the service. Mind you, this was 20+ years ago when they had everything locked up.
Once they were forced to allow other phones onto their networks, then features were added to phones and so forth. In other words, there is (slightly) LESS giving you the finger.
Comcast (and other cable cos like Time Warner) have the worst customer service and they don't care, because you don't have anywhere else to really go. Verizon FIOS is not widely available and DirectTV and DISH can't give you (real high-speed) internet. You can get highspeed internet from Comcast and TV from DISH/DTV, but it'll cost you an extra $20/mo. because you didn't "bundle" it. They own the market and are using their monopoly to expand into new areas.