It's about a new "language" for them to learn - not that it escapes them intellectually. And, its NEVER been easier then now, and I expect it will get easier moving forward. But, the brit has a point - it is still way less than optimum; partly because who fuck is TEACHING them.
I spent three - two hour secessions with mom (70+) and now she is cutting movies, playing solitaire and emailing like anybody else, with attachments, particularly word docs, Printmaker docs, and photos. not bad. not at all bad. still struggles a little in some areas but doing well with Mac OS X and iOS on her iPod. and My dad likes Win 7 - and is very proficient with web surfing and online trading - same age as mom. Neither of them are college grads. Neither of them can work the dvd / vcr optimally - or use the dreaded cable interface for channel surfing. My dad is a machinist - wicked smart, never graduated high school, but owned a company for 38 years with ensuing patents and more... and put three boys through top US four year institutions. My mom knows more vocabulary than yours, period. Never went to college, worked as a paralegal for 40 years - brilliant women. We cant honestly be putting people down because they fail(ed) at something, are we? Are learning curves only for children? Is inspiration only for the youth? Does the only credibility these days come with PhD's and they the only assholes the get to use the microphone?
So to me - its about preference and how well you were taught and inspired. Seems like old hat.
AND I would guess you want to pay attention to this elderly class of folks as technology evolves at a radioactive pace - they are hitting 70 years old at a clip of TEN THOUSAND PER DAY.